Useful Links for the Elderly

Text to go here about links for elderly

Useful Information

My Aged Care contact centre on 1800 200 422 

Open: Monday to Friday: 8am – 8pm & Saturdays: 10am – 2pm (Closed on Sundays & national public holidays.)

If you or a family member have immediate concerns regarding Aged Care Facilities (residential homes) please contact the Aged Care Quality and Safety Commission on 1800 951 822 or you can online

What is “Be Connected”?

Be Connected is an Australia wide initiative empowering all Australians to thrive in a digital world. We have online learning resources as well as a Network of community partners – the Be Connected Network – who offer in-person support so you can develop your digital skills and confidence. Find a local place for friendly help and advice, or join the Network to help others.

Be Connected Helpline: 1300 795 897
Network Partner Helpline: (02) 9051 9292

Monday, Tuesday, Wednesday: 9am – 6pm (AEDT)
Thursday, Friday: 9am – 5pm (AEDT)

The Seniors Enquiry Line provides Queensland seniors and their family, friends and carers access to information on topics of interest seniors.

General enquiries 13 QGOV (13 74 68)

Your aged and disability advocates   1800 818 338  Elder abuse prevention unit.

Information, support and referrals for anyone experiencing abuse or witnessing the abuse of an older person. 1300 651 192 number can be accessed from anywhere in Queensland. Callers from interstate can use the contact details below:

  • Phone:07 3867 2525 (Interstate callers: please feel free to request a call back so as not to incur further charges)
  • Email:
  • Postal Address:
    PO Box 2376
    Chermside Central QLD 4032

Carers Australia
1800 242 636

Short-term counselling and emotional and psychological support services for carers and their families in each state and territory.

Depression and anxiety information, advice and referrals.
Phone: 1300 224 636

Crime Stoppers
Information provided by the community assists with crime fighting and crime prevention.
Phone: 1800 333 000

DV Connect
Provides free help for women, men, children, and pets affected by domestic and family violence across Queensland. Phone Women’s Line: 1800 811 811
Phone Men’s Line: 1800 600 636

Counselling services for anyone at any time.
Phone: 13 11 14

Statewide sexual assault helpline
Counselling services for anyone who has been sexually abused or sexually assaulted at any time of their lives.
Phone: 1800 010 120

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Victims Counselling and Support Service
Counselling and support service provided to Queensland residents who have been personally affected by crime, either directly or indirectly.
Phone: 1300 139 703 (24 hours, 7 days)

Victims Register
An information service established to inform victims of violent and sexual crimes about the status of the person who offended against them.
Phone: 1800 098 098

Women’s Infolink
A free and confidential information and referral services about government agencies and community services supporting women.
Phone: 1800 177 577 (Mondays to Fridays 8 am to 6 pm).

Home modifications

If you have a disability or condition that restricts your day-to-day living, it can affect your ability to remain living in your home. Sometimes, simple modifications can be the difference between staying at home and moving to specially designed premises. Home Assist Secure provides safety-related information, referrals and subsidised assistance to Queenslanders aged 60 years and over, or people of any age with a disability, who are unable to undertake or pay for critical maintenance services to their homes without assistance.

Council on the Ageing (COTA) Queensland Street Address: Level 1, 25 Mary Street, Brisbane, QLD 4000 Postal Address: PO Box 15525, City East, QLD 4002 Phone: (07) 3316 2999 Toll free  (within Queensland): 1300 738 348 Fax: (07) 3316 2900 Email: Twitter: @COTAQld Facebook: Our office hours are Monday – Friday from 9am –  5pm. We are closed on all public holidays

The Public advocate

Email: Phone (07) 3738 9513

Office of the Public Guardian– protects the rights and interests of vulnerable Queenslanders, including adults with impaired decision making capacity.
Phone: 1300 653 187

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Public State Trustees- Provides a range of services that help you plan for the future.   1300 360 044

Queensland Civil and Administrative Tribunal
Appoints guardians or administrators to act on behalf of adults with impaired decision making capacity.
Phone: 1300 753 228

Queensland Law Society (QLS) provides support and information to practitioners for elder law matters.

179 Ann Street, Brisbane, Qld 4000

1300 367 757

Elder law focuses on the rights and responsibilities of aged persons and is comprised of the following practice areas:

  • retirement villages and aged care facilities
  • aged care
  • retirement planning
  • estate planning, including wills, enduring powers of attorney and advanced health directives
  • aged pensions.


Dementia Australia (Qld)
Brisbane Central Administration &
Dementia Support Centre

825 Stanley Street
Woolloongabba QLD 4102

Phone: 07 3895 8200
Fax: 07 3895 8266

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National Dementia Helpline on 1800 100 500 if you would like more information or to find out how to book into a session or group.

Dementia Behaviour Management Advisory Service (DBMAS)

The Dementia Behaviour Management Advisory Service (DBMAS) is a national free service funded by the Australian Government.

It is operated and administered by Dementia Support Australia (DSA).

For more information about DBMAS visit their website, or call them on 1800 699 799.

Eligiblily for a financial contribution

Noosa Home Assist Secure- Cnr Wallace Drive and Eumundi Rd, NOOSAVILLE QLD 4566
Phone: (07) 5430 9361